PT-2011-25: SQL injection vulnerabilities in Support Incident Tracker

(PT-2011-25) Positive Technologies Security Advisory
SQL injection vulnerabilities in Support Incident Tracker

Vulnerable software

Version 3.63p1 and earlier

Application link:

Severity level

Severity level: High
Impact: SQL injection
Access Vector: Network exploitable

CVSS v2:
Base Score: 6.5
Vector: (AV:N/AC:L/Au:S/C:P/I:P/A:P)

CVE: not assigned

Software description

Support Incident Tracker (or SiT!) is a free software/open source (GPL) web-based application.

Vulnerability description

Positive Research Center has discovered multiply SQL injection vulnerabilities in Support Incident Tracker. Application incorrectly validates input data, which allows attackers to conduct an SQL injection attack.

"SQL Injection" is a way to bypass network protection and attack the database. Settings transferred to the database through Web applications are specially crafted to modify executable SQL query. For example, an attacker could execute an additional query along with the first one by adding different symbols to a setting.

How to fix

Update your software up to the latest version

Advisory status

13.07.2011 - Vendor is notified
13.07.2011 - Vendor gets vulnerability details
17.07.2011 - Vendor releases fixed version and details
22.07.2011 - Public disclosure


The vulnerability was detected by Yuri Goltsev, Positive Research Center (Positive Technologies Company)



Reports on the vulnerabilities previously discovered by Positive Research Center:

About Positive Technologies

Positive Technologies is among the key players in the IT security market in Russia.

The principal activities of the company include the development of integrated tools for information security monitoring (MaxPatrol); providing IT security consulting services and technical support; development of the Securitylab leading Russian information security portal.

Among the clients of Positive Technologies, there are more than 40 state enterprises, more than 50 banks and financial organizations,
20 telecommunication companies, more than 40 plant facilities, as well as IT, service and retail companies from Russia, the CIS countries, the Baltic States, China, Ecuador, Germany, Great Britain, Holland, Iran, Israel, Japan, Mexico, the Republic of South Africa, Thailand, Turkey, and the USA.

Positive Technologies is a team of highly skilled developers, advisers and experts with years of vast hands-on experience. The company specialists possess professional titles and certificates; they are the members of various international societies and are actively involved in the IT security field development.